Returns & Refunds Information
We do hope that you are happy with your order and that it reaches you in perfect condition.
But if you change your mind about our products please contact us in the first instance by
email at within 30 days of placing your order.
We will confirm your return by email and will provide you with a Returns Number and further
information for you to return the goods to us. Please ensure we have confirmed your return with
you and issued you with a Returns Number to include when you send back your unwanted goods.
Unless the goods are defective, damaged, faulty, or not as specified on your Order
Confirmation, you are responsible for the cost of returning the goods to Writers Gifts.
Unfortunately we cannot refund the original delivery cost.
All returned goods must be in their original unopened packaging and in pristine condition
with no damage to either the product or its shrink-wrap. If returned products are not in a good
condition we reserve the right to charge a 20% restocking fee.
We recommend that you securely repackage your unwanted goods and use Recorded Delivery,
as proof of shipping is not proof of receipt.
We will email you to confirm when your refund has been processed. Please allow up to 21
days during busy periods.